
Hosted help desk software
HelpDesk, Escon's enterprise Self-Service software is now available in hosted form. Create a help desk in minutes and access your hosted help desk from anywhere. No dedicated IT resources needed and grows as you need it. All HelpDesk hosted accounts include free upgrades and Escon's support.
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HelpDesk comes in both Hosted and Install versions. Depending on your collaboration needs and IT environment, you may find that one version is more appropriate for your organization.
| Hosted | Installed | |
| Sign up and begin using immediately | Yes | |
| No IT infrastructure necessary | Yes | |
| Automatically upgraded with new versions | Yes | |
| Install behind your firewall for added security | Yes | |
| Complete control over configuration and customization | Yes | |
| Integrate into corporate web site environment | Yes | Yes |