Escon HelpDesk Requirements

Client

  • Browser: Internet Explorer, Mozilla Firefox, Opera
  • Option: Windows client to use liveAlert (.NET Framework required)

Server

  • PHP Version 4.3 or above
  • MySQL Version 3.23 or above
  • A POP or IMAP accounts to set up e-mail management
  • Option: Setup a cronjob (Unix/Linux) or scheduled task (Windows) to use the e-mail parser.