
Hosted Support Solution
SupportPortal, Escon's customer support and service software is now available in hosted form. Create a support suite in minutes and access your support portal from anywhere. No dedicated IT resources needed and grows as you need it. All SupportPortal Hosted accounts include free upgrades and Escon's support.
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SupportPortal comes in both Hosted and Install versions. Depending on your collaboration needs and IT environment, you may find that one version is more appropriate for your organization.
| Hosted | Installed | |
| Sign up and begin using immediately | Yes | |
| No IT infrastructure necessary | Yes | |
| Automatically upgraded with new versions | Yes | |
| Install behind your firewall for added security | Yes | |
| Complete control over configuration and customization | Yes | |
| Integrate into corporate web site environment | Yes | Yes |